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   Troubleshooting Not recieving email in Outlook Express [04/07/16 11:04AM]   
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Not recieving email in Outlook Express

Suddenly I can not recieve email in my outlook express.
It says that that there are no new messages when I click Send/Recieve.
Several emails have been sent to this address. I can go to ATT and use the Yahoo service and the emails appear there.
I have Vista and have recently downloaded Explorer 8.0.
Any help will be greatly appreciated.

Keys to the Problem Not recieving email in Outlook Express


Hello TedHead,

 Thank you for using Microsoft Windows Vista Forums.

 Are you able to send emails via Outlook Express successfully?   I have added some steps below to try
 
There are several possibilities for this issue:




Ensure that your computer is properly set up to connect to the Internet by starting your
web browser and trying to open a webpage.
If you can't connect to the webpage, your Internet connection might not be working properly.
For information about resolving Internet connection difficulties, see
Troubleshoot Internet connection problems.




If this is your first time trying to receive e‑mail from this
e‑mail account on this computer, Windows Mail might not be properly set up to access your account.
You should check your e‑mail account properties to ensure that your account information is correct.


To verify your e‑mail account information




1.


Open Windows Mail by clicking the Start button, clicking
All Programs, and then clicking Windows Mail.


2.


Locate the account information you were given by your e‑mail service provider.
If you need help finding this information, see
Where to find your e‑mail account information.


3.


Click the Tools menu, and then click Accounts.


4.


Under Mail, click your e‑mail account, and then click
Properties.


5.


Click the Servers tab.
Check that the various entries under
Server Information and Incoming Mail Server match the account information from your e‑mail provider.


NoteIf all of your account information is correct, your password
authentication settings might be incorrect.
Select the Log on using Secure Password Authentication check box, or, if the check box is already selected, clear it.




6.


After making changes, click OK, and then click
Close to close the Internet Accounts dialog box.


7.


Click Send/Receive to try to retrieve your e‑mail again.








If your account information is correct and you still can't send or receive e‑mail, you might need to set Windows Mail to use a secure connection to your e‑mail
server.


To enable a secure connection to your e‑mail server




1.


Open Windows Mail by clicking the Start button, clicking
All Programs, and then clicking Windows Mail.


2.


Click the Tools menu, and then click Accounts.


3.


Under Mail, click your e‑mail account, and then click
Properties.


4.


Click the Advanced tab.




If you're having problems receiving e‑mail, under Incoming mail, select the
This server requires a secure connection (SSL) check box.




If you're having problems sending e‑mail, under Outgoing mail, select the
This server requires a secure connection (SSL) check box.


 


NoteIf the setup information from your e‑mail provider states that you need to change the
port numbers for a secure connection, enter the port numbers provided by your e‑mail provider in the
Incoming mail box for the incoming port, and the Outgoing mail box for the outgoing port.




5.


To close the Internet Accounts dialog box after making changes, click
OK, and then click Close.


6.


Click Send/Receive to try to retrieve your e‑mail again.








If you're connected to a corporate network, the company's firewall could be blocking access to your e‑mail provider.
Check with your
system administrator to see if your firewall settings can be adjusted, or if firewall client software is available that will allow you to access your e‑mail.




James Microsoft Answers Support Engineer Visit our
Microsoft Answers Feedback Forum and let us know what you think.


Click here to download the registry repair application


Another Safe way to Fix the problem: Not recieving email in Outlook Express:

Click here to download the registry repair application .

How to Fix Not recieving email in Outlook Express with SmartPCFixer?

1. Download SmartPCFixer . Install it on your computer.  Click Scan, and it will perform a scan for your computer. The junk files will be shown in the list.

2. After the scan is done, you can see the errors and problems need to be fixed. Click Fix All.

3. The Fixing part is finished, the speed of your computer will be much higher than before and the errors have been fixed.


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